Logistics plays a fundamental role in the sale of a material good. Timely delivery is a very important factor in the perception of the service by the end customer. In many cases, and especially in business-to-business transactions, there is a contract that governs the terms of delivery. Sometimes the transport is carried out by a third party who may have a contractual commitment with the shipper, or possibly with the customer, but, rarely, with both. But this operation sometimes creates stress for the various actors. Then read here the means to facilitate this.
Delimit the responsibility of the actors
It is recommended that
this tripartite relationship always be governed by contracts. In this client-supplier contract, the products covered by the contract should be clearly specified. The mode of delivery, the obligations of the parties, and also, the penalties for each of the parties in the event of non-compliance with its obligations must be specified. The responsibility of the parties must be clearly established as well as the commitments made in the event of unforeseen events. The relationship between the shipper and the carrier should also be governed by a contract, specifying the terms of delivery. It may also contain service commitments and any penalties in the event of non-compliance with these commitments. This avoids many disagreements and limits the time spent on it in future meetings.
The competitive advantage of sustainable policies
The three actors, in parallel, are part of a larger ecosystem where other actors, other people, other companies coexist. They must ensure that their activity respects the ecosystem and guarantee as much as possible that these activities are in line with sustainability policies and corporate social responsibility policies. Every company must be aware of the impact of its activity on the environment. This is a fundamental part of social awareness, and businesses should be required to ensure that they can secure actions that limit their negative impact. Social responsibility policies usually result in competitive advantages. In reality, it is a statement of intent, rather than actual action.